Decorator

Job Summary

Utilizes creativity and technical skill to plan and decorate bakery products. Assists with day-to-day bakery operations and promotes customer service.

Essential Duties and Responsibilities

• Prepares, ices, and decorates cakes and other baked goods for display or customer requests.
• Traces and copies drawings onto cakes by using a template or making free-hand sketches.
• Identifies, matches, and blends icing colors. Makes fine judgments regarding colors, texture, aroma, flavor, and taste.
• Selects appropriate decorating materials and tools to complete requests. Makes quick decisions under time pressure and takes initiative to decide course of action.
• Stays current with cake decorating trends, processes, and technology; plans production schedule in conjunction with seasons, store promotions, and community events.
• Inspects product for satisfactory production and food safety quality according to Company standards.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and fulfilling customer requests.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Promotes product sales through use of suggestive selling initiatives.

Knowledge, Skills and Abilities

• Ability to develop and plan creative designs on baked goods.
• Ability to use precision hand tools for decorating, carving, sculpting, etc under supervision.
• Ability to safely operate and maintain department equipment (Partners must be 18+ years).
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work well with fellow partners and promote a team environment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience, and Qualifications

• High school Diploma or GED and six or more months of related experience preferred.
• Minimum of 16 years of age required.
• Must be 18 years of age to operate motorized equipment.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• Decorator certification desirable.
• Typically involves on-the-job training.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use fine finger movements or strenuous finger and hand movements.
• Continuously required to use hands for reaching, touching or handling.
• Frequently required to talk and hear.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Frequently exposed to equipment with sharp blades or edges under supervision.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.