Market Manager

Job Summary

Manages achievement of department sales and profits using acceptable business practices.  Provides leadership of department personnel.  Maintains product levels and quality control in market and seafood department.  Ensures fresh meats are displayed in accordance with Brookshire Grocery Company standards and all regulatory food safety practices.  Promotes customer service and sales building practices.

Essential Duties and Responsibilities

• Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Cuts, weighs, packages, and labels product. Uses non-precision and precision tools and/or instruments to cut or saw unfinished meat products into desired sizes, shapes, and/or weights.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, texture, and color to inspect prepared foods for quality.
• Ensures that coolers and freezers are organized according to Company guidelines. Adheres to all governmental product origin labeling.  
• Conducts on-the-job training, instructing in use of tools and equipment, and demonstrating procedures.
• Promotes product sales through use of suggestive selling initiatives.
• Ensures maintenance of stock conditions on market and seafood display racks and shelves.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills and Abilities

• Advanced knowledge of market department operations.
• Advanced knowledge of scheduling software systems.
• Advanced knowledge of in-store ordering machine and inventory management processes.
• Ability to lead and motivate others.
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
• Ability to safely operate and maintain department equipment.
• Ability to operate a manual or electric pallet jack.
• Ability to safely operate hazardous tools and equipment such as a bailer, etc.
• Ability to safely work with sharp objects such as saws, meat grinder, knives, box cutters, etc.
• Ability to use non-precision and precision hand tools.
• Ability to work well with fellow partners and promote a team environment.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications

• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• High school Diploma or GED required and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Prerequisite experience as a meatcutter, apprentice, and/or manager trainee preferred.
• Food Handler certification required
• Manager Food Safety certification required.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use hands for reaching, touching or handling.
• Frequently required to bend, kneel, squat, or stoop.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to talk and hear.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Frequently exposed to extreme cold conditions (non-weather).
• Frequently exposed to wet, slippery or damp conditions.
• Frequently exposed to equipment with sharp blades or edges.
• Frequently exposed to cleaning agents.
• Moderate to loud noise level.