Health/Wellness Team Leader

Job Summary

Provides leadership of health/wellness personnel and promotes customer service by assisting with locating products, conducting price verifications, and providing knowledge on products.

Essential Duties and Responsibilities

• Ensures product is within date and rotated accordingly to maintain quality control.
• Provides customers with information on products such as vitamins, natural/organic items, home and beauty care, etc.
• Installs security tags to merchandise to ensure items are not stolen.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Promotes product sales through use of suggestive selling initiatives.
• Stacks pallets and sorts product into correct locations according to Company efficiency standards and expectations.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions, etc.

Knowledge, Skills and Abilities

• Intermediate knowledge of alcohol regulations and guidelines.
• Ability to read and operate bar equipment such as corkscrews, draft beer dispensers, etc.
• Ability to safely operate hazardous tools and equipment such as an ice machine, commercial glass washers, commercial ovens, etc.
• Ability to learn new systems, methods, or processes.
• Ability to use precision and non-precision hand tools.
• Ability to work well with fellow partners and promote a team environment.
• Ability to effectively communicate with customers and partners in written and verbal form.
• Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications

• High school Diploma or GED and one or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• TABC/LACT certification required where applicable.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally required to bend, kneel or squat.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Frequently exposed to hot and cold surfaces.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.