Floral Clerk (Licensed Florist)

Job Summary

Utilizes creativity and basic floral design knowledge to create floral and plant arrangements. Maintains quality standards for floral department and ensures fresh products are properly displayed according to store standards.

Essential Duties and Responsibilities

• Utilizes creativity and basic floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• Takes customer orders in person, online and over the phone. Schedules and participates in the delivery of floral arrangements.
• Prepares flowers for arrangement by clipping, hydrating, and feeding.
• Assists with building product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• Orders and receives product to maintain stock on shelving and display units. Unloads trucks and verifies invoices for accuracy. Rotates product to ensure quality and freshness.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and fulfilling customer requests.
• Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans front sales area and back room preparation area, sanitizes cut flower bucket, and spot cleans spills and breakages.
• Promotes product sales through use of suggestive selling initiatives.

Knowledge, Skills and Abilities

• Strong attention to detail required.
• Basic knowledge of flowers, handling, and design techniques preferred.
• Unique design aesthetic pertaining to the arrangement of flowers preferred.
• Basic mathematical skills for the purpose of assessing inventory and ordering.
• Ability to use precision hand tools.
• Ability to safely work with sharp objects such as knives, box cutters, etc. 
• Ability to multi-task, prioritize effectively, and practice proper time management.
• Ability to effectively communicate in written and verbal form with customers and partners.
• Ability to occasionally travel to off-site locations to make floral deliveries.
• Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications

• Typically involves on-the-job training.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use fine finger movements.
• Continuously required to use hands for reaching, touching or handling.
• Frequently required to talk and hear.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 65 lbs.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.