HR Systems Specialist

Job Summary

Provides day-to-day support and maintenance of the company’s Human Capital Management (HCM) system.  Works closely with People & Culture, IT, and business to support HR operations, reporting, and system functionality.

Essential Duties and Responsibilities

• Maintains and updates employee data within the HCM system (e.g., job changes, promotions, terminations, etc.).
• Ensures accuracy of organizational data including position management, reporting structures, and job profiles.
• Supports configuration and testing of system changes and new functionality.
• Assists in implementing and maintaining HCM modules such as Recruiting, Benefits, Compensation, and Talent Management.
• Responds to and resolves HCM-related inquiries from HR, managers, and employees.
• Generates, validates, and distributes standard and ad hoc reports for HR and leadership using system reporting tools.
• Conducts audits to maintain data accuracy and compliance with internal policies and external regulations.
• Documents procedures and provide training or guidance to system users as needed.
• Collaborates with IT or external vendors on integration and data flow issues involving payroll, benefits, and other HR-related systems.
• Ensures data integrity through audits, troubleshooting, and data cleanup activities.
• Provides analytics support for workforce planning, employee engagement, turnover, and other HR initiatives.

Essential Duties and Responsibilities

• Ensures compliance with pay, age requirements, and job role criteria, communicating with retail leaders as needed.
• Produces weekly headcount updates and other data-driven reports for company leadership.
• Identifies opportunities to streamline HCM processes to improve efficiency and user experience.
• Evaluates existing HR processes and identifies opportunities for automation and efficiency improvements.

• Ensures compliance with pay, age requirements, and job role criteria, communicating with retail leaders as needed.
• Produces weekly headcount updates and other data-driven reports for company leadership.
• Identifies opportunities to streamline HCM processes to improve efficiency and user experience.
• Evaluates existing HR processes and identifies opportunities for automation and efficiency improvements.

Knowledge, Skills and Abilities

• Intermediate knowledge of Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
• Basic knowledge of state and federal employment laws.
• Strong ability to communicate effectively in written and verbal form.
• Bilingual in Spanish and English a plus.
• Ability to maintain effective working relationships with partners, candidates, and recruiting companies. 
• Must be able to take initiative to identify needed work assignments without direct supervision.
• Ability to plan, organize, and coordinate recruiting and diversity activities.
• Ability to learn and utilize the applicant tracking system (ATS).
• Must be goal oriented.
• Working knowledge of conflict resolution strategies.
• Working knowledge of team building methods and techniques.
• Ability to meet and exceed hiring metrics set by Company leadership.
• Ability to interact with cross-functional members of management and potential candidates.
• Ability to analyze and interpret data.
• Ability to prepare reports and business correspondence.
• Ability to learn new technology systems, methods, and processes.
• Must be goal oriented.
• Working knowledge of conflict resolution strategies.
• Working knowledge of team building methods and techniques.
• Ability to meet and exceed hiring metrics set by Company leadership.
• Ability to interact with cross-functional members of management and potential candidates.
• Ability to analyze and interpret data.
• Ability to prepare reports and business correspondence.
• Ability to learn new technology systems, methods, and processes.
• Ability to reason, form concepts and recognize and solve problems.

Knowledge, Skills, and Abilities:

• Ability to research information, establish facts and draw valid conclusions.
• Ability to maintain confidentiality regarding sensitive information. 
• Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays.
• Ability to work flexible schedules including nights, weekends, and holidays. 
• May be required to drive in accordance with the BGC Driver policy. 
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience, and Qualifications

• Bachelor’s degree and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to talk and hear.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to sit for long periods of time.
• Occasionally required to use hands for reaching, touching, or handling.
• Occasionally required to push, pull, maneuver, or lift objects up to 40 lbs.
• Occasionally required to bend, kneel, or squat.
• Occasionally required to stand or walk.
• Occasionally required to drive.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in an office environment.
• Quiet to moderate noise level.