Mail Services Specialist

Job Summary

Essential Duties and Responsibilities

• Sorts parcel packages to be delivered to various departments, tracks delivery, and obtains signature documentation. Files relevant paperwork.
• Sorts incoming and outgoing mail according to destination and type.
• Prepares outgoing mail, including packaging and postage, for distribution to Company facilities and external parcel carriers.
• Drives company vehicle to pick up and deliver mail and packages to off-site operation support locations and local parcel carriers.
• Sends emails or copy of invoices for invoice Reduction Notifications.
• Maintains an organized mailroom and misc. storage areas.
• Assists partners with shipments, stamps, and supplies as needed.
• Processes large volumes of paper through industrial shredder.
• Completes assignments, meets deadlines, and makes minor exceptions.
• Serves as a backup using the production digital printer to ensure high-quality output and workflow efficiency.

Knowledge, Skills and Abilities

• Basic knowledge of mail center tools and small equipment, such as labeling machines, preferred.
• Basic knowledge of Microsoft Office applications including Excel, Word, Teams, and Outlook.
• Basic mathematical skills.
• Ability to use knives/box cutters.
• Ability to operate a manual pallet jack.
• Ability to learn new technology systems, methods, and processes.
• Ability to communicate effectively in written and verbal form.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to comprehend and interpret information.
• Ability to reason, form concepts, and recognize and solve problems.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays.
• Required to drive in accordance with the BGC Driver policy.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience, and Qualifications

• High school Diploma or GED required. 
• Minimum of 21 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• One or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Valid Driver’s License required.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use hands for reaching, touching, or handling.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Frequently required to talk and hear.
• Frequently required to push, pull, maneuver, or lift objects up to 75 lbs.
• Occasionally required to push, pull, maneuver, or lift objects up to 100 lbs.
• Occasionally required to sit for long periods of time.
• Occasionally required to bend, kneel, or squat.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in an office environment with occasional visits to Company facilities.
• Occasionally exposed to outside temperatures and weather.
• Quiet to moderate noise level.