Maintenance Technician II - MHE

Job Summary

Essential Duties and Responsibilities

• Perform complex troubleshooting, repair, and maintenance tasks on a variety of material handling equipment, including conveyor systems, automated sortation systems, robotic pickers, forklifts, and palletizers.
• Utilizes advanced diagnostic tools and techniques to identify equipment malfunctions and root causes of issues, implementing comprehensive solutions to optimize equipment performance and reliability.
• Participates in equipment upgrade projects, retrofits, and installations, collaborating with engineering teams and vendors to implement enhancements that improve efficiency, safety, and productivity.
• Maintains accurate records of maintenance activities, including work orders, repair logs, and equipment performance data. Generate reports on equipment downtime, maintenance costs, and efficiency metrics to support decision-making and process optimization.
• Ensures compliance with safety regulations and company policies in all maintenance activities. Conducts safety inspections, risk assessments, and audits to identify and address potential hazards proactively.
• Leads emergency response efforts during equipment breakdowns or critical failures, coordinating with operations and engineering teams to prioritize repairs and minimize disruption to production schedules.
• Performs mechanical, hydraulic, and electrical equipment repairs.
• Assists with material handling equipment safety compliance and preventative maintenance tasks.
• Documents all material handling equipment repairs and the usage of inventory parts.
• Records repair time confirmation in electronic software.
• Maintains company provided tools and support equipment.
• Maintains a safe and clean maintenance work environment.
• Performs any other maintenance related tasks assigned.

Knowledge, Skills and Abilities

• Basic knowledge of Microsoft Office applications including Excel, Word, and Outlook.
• Intermediate mathematical skills.
• Intermediate knowledge of SAP reporting and transactional applications.
• Advanced mechanical skills.
• Advanced hydraulic knowledge.
• Advanced electrical and troubleshooting knowledge.
• Ability to use knives/box cutters.
• Ability to operate heavy machinery/ hazardous equipment.
• Ability to operate a fork lift/pallet jack.
• Ability to use precision hand tools.
• Ability to comprehend and interpret information.
• Ability to learn new technology systems, methods and processes.
• Ability to reason, form concepts and recognize and solve problems.
• Ability to communicate effectively in written and verbal form.
• Ability to work flexible schedules including nights, weekends and holidays.
• May be required to drive in accordance with the BGC Driver policy.
• Ability to work on-call and flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience, and Qualifications

• High school Diploma or GED and ten or more years of related experience required; or an equivalent combination of experience and/or higher education required.

• Completion of vocational or technical school required.
• Associates Degree in related field preferred.
• Minimum of 21 years of age required.
• OSHA 10 Certification preferred.
• Material handling equipment training preferred.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Frequently required to stand or walk.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to bend, kneel or squat.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to push, pull, maneuver, or lift objects up to 100 lbs.
• Frequently required to climb, balance, stoop or crawl.
• Occasionally required to sit for long periods of time.
• Attendance at work required.

Work Context and Environment

• Frequently exposed to industrial odors, fumes and dust.
• Frequently exposed to heights.
• Frequently exposed to extreme cold conditions (non-weather).
• Frequently exposed to extreme heat conditions (non-weather).
• Frequently exposed to hot surfaces.
• Frequently exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to confined spaces (ex. air vents, crawl spaces).
• Work is generally performed in an industrial setting.
• Noise level varies.