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Risk Analytics Manager

Posting Date: Mar 8, 2023

Location: Tyler, TX

Company: Brookshire Grocery Company

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 202 stores in three states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.

Job Summary

Responsible for providing and managing data administration and analytics support for multiple business areas, including developing ad hoc queries, reports, datasets, and databases, researching and analyzing data, providing data insights, and recommending business solutions to Company leaders.

Essential Duties and Responsibilities

  • Creates complex ad hoc queries and reports for Risk Management, Retail, and Asset Protection departments. Identifies deficiencies and makes process improvement recommendations to Company leaders.
  • Develops standard and customized queries and gathers data upon request. Interprets and analyzes the data to provide insights to the business.
  • Collaborates with various levels of Company leaders to research and analyze business questions or issues.
  • Presents findings on specific topics or questions to various business leaders and highlights important aspects of the reports.
  • Compiles data results into presentation format for Company leaders.
  • Guides various areas of the business on how to utilize data insights delivered in reports to stakeholders.
  • Implements and administers databases for various areas of the business to improve processes and transfer knowledge of databases to these areas.
  • Develops data workflows for various Company leaders for periodic data updates and corrective-action functions.
  • Reports on key metrics, such as claim and accident rates.
  • Gathers monthly, quarterly, and yearly reports to capture and present annual results.
  • Develops, gathers, and interprets partners’ responses to internal surveys. Recognizes trends and correlations in the data and draws conclusions accordingly.
  • Gathers and provides data to various departments to complete industry surveys.
  • Utilizes data visualization and business intelligence software to transform, analyze, and convert data into visual form, including charts and graphs.
  • Administers and maintains Company’s risks and associated items within the Enterprise Risk Management program.

Knowledge, Skills and Abilities

  • Advanced analytical and conceptual thinking skills.
  • Intermediate knowledge of Extract, Transform, Load (ETL) process.
  • Basic knowledge of SQL.
  • Intermediate knowledge of relational database management systems (SQL Server, Oracle, etc.).
  • Intermediate knowledge of administering relational databases.
  • Intermediate knowledge of Data Prep & Analytics Software (Alteryx, Tableau Prep, etc.).
  • Advanced knowledge of data visualization and business intelligence software (e.g., Power BI, Tableau, etc.).
  • Advanced knowledge of creating/editing coded formulas for calculations and data transformation in various business intelligence/data transformation tools.
  • Ability to analyze and interpret complex information.
  • Ability to work in enterprise resource planning (ERP) systems.
  • Intermediate knowledge of SAP reporting and transactional applications.
  • Advanced knowledge of Microsoft Excel.
  • Intermediate knowledge of survey software and data (Qualtrics, SurveyMonkey, etc.).
  • Intermediate knowledge of statistics.
  • Intermediate knowledge of coding (e.g., Python, R, etc.)
  • Intermediate knowledge of Microsoft Outlook, Word, and PowerPoint.
  • Ability to lead/develop/assist with multiple projects.
  • Ability to learn new technology systems, methods and processes.

Knowledge, Skills and Abilities

  • Ability to comprehend and interpret information.
  • Ability to prepare reports and business correspondence.
  • Ability to communicate effectively in written and verbal form with various areas of the business.
  • Ability to research information, establish facts and draw valid conclusions.
  • Ability to reason, form concepts and recognize and solve problems.
  • Ability to maintain high levels of confidentiality regarding sensitive information.
  • Ability to show information in presentation or diagram form.
  • Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays.
  • Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications

  • Bachelor’s Degree in related field and four or more years of related experience; or an equivalent combination of experience and/or higher education required.
  • Health Insurance Portability and Accountability Act (HIPAA) certification required.
  • Master's Degree in related field preferred.

Physical Demands

  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Frequently required to use fine finger movements (ex. sorting and typing).
  • Frequently required to sit for long periods of time.
  • Occasionally required to talk and hear.
  • Occasionally required to use hands for reaching, touching or handling.
  • Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
  • Occasionally required to bend, kneel or squat.
  • Occasionally required to stand or walk.

Work Context and Environment

  • Work is generally performed in an office environment.
  • Quiet to moderate noise level.

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.

Nearest Major Market: Tyler